Assertivity communication – Assertivity, empathy, methods

Assertivity communication – Assertivity, empathy, methods 

Term Assertivity communication is used very often. Assertivity communication is an ideal form of positive communication. Assertivity communication can be form of self-defence. Assertive communication is an ability and life style. It requires being awake and training.

What does Assertivity consist of?

1. Assertivity is a complex of values and communicate techniques.
2. The aim of assertivity should be effort for finding of solution and effort for understanding of the second person.

Which Latina word does word Assertivity consist of?

Word assertivity is consisted with Latina word assertum. This word means to assert, to accent or to assure.

Which other characteristics of assertivity do we know?

Assertivity is an adequate talking of opinions. This behaviour admits to self-realisation. This behaviour mustn´t influence other people.

Oravcová asserts that term assertivity is usually translated as self-realisation. This translation is not adequate. It exists terms as healthy self-realisation, adequate self-realisation, direct communication and optimal communication. Assertivity can be therapeutic method for our communication.

What is characteristics of none-assertivity behaviour?

None-assertivity person contests your rights. It doesn´t express clearly. Other people contests rights of none-asertivity person.

Which basic rights of assertivity are?

Basic rights of assertivity are responsibility and equality.

What do we achieve with communication?

Assertivity communication can achieve followed aims:

1. Personal successful
2. Decrease of stress
3. Improvement of healthy condition
4. Increased self- confidence

What are situations when we must be assertive?

Situations of assertive behaviour are declaration of mistakes, communication with critical customers, communication with unwilling sellers, disagreement with bosses, critics of other people, reaction for personal attack and presentation of opinions.

What is the aim of assertivity?

The aim of assertivity is an adequate speech of emotions and spontaneous communication.

What is characteristics of communicate techniques? 

 Assertive communicate techniques are not aggressively nor passively.

Assertive behaviour is clear and direct. The aim of assertive behaviour is an explanation of specific thing and successful of assertive behaviour is an appreciation of the second person.

Assertive communication increases social and emotional intelligence and develops social abilities.

Participants of assertive communication want to respect the rights of other people.

Assertive communication is a part of educational system from the 1^st class of primary school.

What is characteristics of communication in psychology? 

Communication is a social interaction which tries to receive an information verbally and none-verbally.

What is characteristics of communicate technique?

Communicate technique is a concrete way of comity.

Which communicate techniques do we know?

Types of communicate techniques are:

1. Ability to start, to accept and to finish the communication
2. Ability to explain your opinion, feeling and idea
3. Ability to say word NO
4. Ability to deal with critics
5. Ability to apply for help
6. Ability to apply for an act for kidness
7. Ability to apply for and explain an acknowledgment
8. Ability to apply for your right

What are qualities of assertive communication?

Qualities of assertive communication are:

1. Direct, clear accent
2. Ability to demonstrate the empathy
3. Ability to create and carry the relations, voice and eye contact

What are types of assertivity?

Types of assertivity are:

1. Basic assertivity

Basic assertivity is the first step. It is basic for other types. 

1. Empathic assertivity

Principe of this assertivity is the empathy. Empathy is an ability to feel ideas, opinions, feelings of the second person

1. Negative assertivity

The person should to critic healthily. 

1. Contrastive assertivity

Which specific names of assertive communicate techniques do we know? What is characteristics of these assertive communicate techniques?

Specific names of assertive communicate techniques are

1. ”Tainted disk”

”Tainted disk” is a type of assertive communication when person can assert your opinion continually.

Person has to have an undeniable right to assert your opinion continually. 

1. Acceptable compromise

Acceptable compromise is a type of assertive communication when one person with the second person closes a compromise.

1. ”Opened door”

” Opened door” is a type of assertive communication when person confesses a truth of the second person.

1. Explaining and acceptation of compliment
2. Negative asercia

Negative asercia is a type of assertive communication when person learns to accept your mistakes and lacks.

1. ”Free information”

” Free information is a type of assertive communication when person applies an information about your person.

1. Selective ignoral

Selective ignoral is a type of assertive communication when person ignores the criticism. This criticism must not be objective.

1. Negative interrogation

Negative interrogation is a type of assertive communication when person wants the criticism of the second person.

1. Reaction with back-coupling

Which techniques of asertivity do we know

Techniques of asertivity are:

1. Feeling talk

Feeling talk is a technique of asertivity when person expresses your feelings spontaneous.

1. Facial talk

Facial talk is a technique of Assertivity when person expresses your feelings means of mimicry.

1. Technique using I

Technique using I is a technique of Assertivity when person express means of oneself.

1. Technique of acceptable praise

Technique of acceptable praise is a technique of Assertivity when person accepts the praise which is adequate. 

What does win-win situation means?

Win-win situation is a situation when each of us is satisfied with solving of situation

Which basic assertive rights do we know?

We know these basic assertive rights:

1. Right to change the opinion

It is important when new opinion is true.

1. Right to make the mistakes

Person has got right to make the mistakes. It is important when person is informed from mistakes.

1. Right to say I don´ t know

The second person should respect when the first person says I don´t know

1. Right to decide none-logically

Each human person is not a machine but is a person. We have to have a responsibility for consequences of none-logically decision.

1. Right to judge

Psychologists says that each person should carry a responsibility for your decisions. 

1. Right to judge your behaviour
2. Right to judge a rate of responsibility
3. Right to conceal the excuse

Which key things are important for assertivity?

Key things of assertivity are followed

1. Positive access to the second people

Positive access to the second people means genuine interest to the second people.

1. Internal setting of equality

Person should know to express your opinion, person should know to respect the opinion of other people

1. Ability to express your wishes and values
2. We should be brief. We should not exaggerate

We should be concentrated for description of behaviour of other person. 

1. We should not use word YOU. We should use word I

Sentence which starts with word YOU means a remorse.

Which special tips for improvement of assertive communication do we know?

1. We should be concentrated for body language
2. We should say with confident but nice tune of voice
3. We should not judge other people
4. We should be concentrated for discussion

Does Assertivity change a habits of people?

This behaviour can be understand as manipulation.

Why is pretentious be assertive?

What is difference between aggressive, passive and assertive behaviour?

Aggressive behaviour: Aggressive person contradicts values and rights of other person.

Which types of manipulators do we know

Types of manipulators are

1. Dictator

Dictator is a person which likes an authority and tradition.

1. Poor

Poor is a person which accents your mistakes and lacks.

1. Ivy

Ivy is a person which wants a continual care.

1. Tough guy

Tough guy is a person which manipulates with rudeness.

1. Self- sacrificing person

Self-sacrificing person is a person which wants a good time and welfare for other people.

1. Last rightful

Last rightful is a person which has a thinking of the best person in the world.

Dad-mum

Dad-mum is a person which wants look after other people but these people do not wish a care.

Mafioso

Mafioso is a person which wants a subordination of other people.

Passive behaviour: Passive behaviour is the opposite of aggressive behaviour. Characterised signs are let down eyes, apologised phrases, using of submissive expressions,

Assertive behaviour: The signs of assertive behaviour are respecting of other opinions and respecting of own opinion.

Empathy

What is characteristics of empathy

This word comes from Greek language. This word means force, emotions and passion.

Empathy is an ability to feel the senses, ideas, postures of other people.

Which types of empathy do we know

Types of empathy are

1. Cognitive empathy

Cognitive empathy is a type of empathy which is concentrated for understanding of ideas

1. Affective empathy

Affective empathy is a type of empathy which is concentrated for understanding of emotions, feelings and senses.